Privacy Notice

In accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, Azisted, S.A. de C.V. provides the following privacy notice.

Azisted, S.A. de C.V. is responsible for the use and protection of your personal data. In this regard, and in compliance with the legal obligations established by the Federal Law on the Protection of Personal Data Held by Private Parties, this document informs data subjects about the information collected and the purposes for which it will be used. Furthermore, we inform you that Azisted, S.A. de C.V. is located at:

Cerrada de Santo Desierto No. 5, Interior 2, Colonia Tizampampano del Pueblo Tetelpan, Alcaldía Álvaro Obregón, ZIP Code 01780, Mexico City, Mexico.

The personal data we collect from you will be used for the following purposes, which are necessary to establish our relationship with you and to provide the services and/or fulfill the requests you make:

• Provide the VITA assistance service
• Create a customer and/or user database
• Improve customer and/or user service
• Share and promote advertising regarding benefits, promotions, and/or exclusive rewards at various establishments when acquiring the VITA assistance service

To carry out the purposes described in this privacy notice, we will use the following personal data:

• Full name
• Date of birth
• Phone number
• Email address

To carry out the purposes described in this privacy notice, we will use the following personal data:

• By expressly consenting via the platform by checking the acceptance box for the use of sensitive personal data, in accordance with this privacy notice
• Via email to legal@azisted.com, by submitting a signed free-form written statement declaring that you have read the privacy notice and agree to the use of your sensitive personal data

The sensitive personal data that will be collected is as follows:

• Bank account and/or credit card information to process payment

In addition, we inform you that your personal data will be shared with the following third-party legal entities:

• IGS Asistencia, S.A. de C.V.
• Tips Rewards, S.A. de C.V.

Your information will be shared solely for the purposes outlined below:

• IGS Asistencia, S.A. de C.V. – To jointly provide assistance services
• Tips Rewards, S.A. de C.V. – To offer customers and/or users who acquire the assistance services exclusive benefits, promotions, and/or rewards at various establishments with which Tips Rewards has an agreement

You have the right at all times to know what personal data we hold about you, what we use it for, and the conditions of its use (Access). You also have the right to request correction of your personal data if it is outdated, inaccurate, or incomplete (Rectification). Likewise, you have the right to have your data deleted from our records or databases when you believe it is not being used appropriately (Cancellation). You may also object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of your ARCO rights, please submit a request via the following email address:

legal@azisted.com

This email may also be used to inquire about the procedures and requirements for exercising your ARCO rights. However, your request must include the following information:

• The name of the data subject and an address or other means of receiving notifications
• Documents proving the identity of the data subject or, if applicable, the legal representation
• A clear and precise description of the personal data for which you wish to exercise any ARCO rights
• A description of the ARCO right you wish to exercise, or the specific request being made
• Any other element or document that facilitates the location of the personal data in our possession

The response to your request will be issued within 20 days from the date it is received and will be communicated via email, as provided by applicable law.

Contact details for the person or department in charge of handling ARCO rights requests:

• a) Responsible department: Legal Department
• b) Address: Cerrada de Santo Desierto No. 5, Interior 2, Colonia Tizampampano del Pueblo Tetelpan, Alcaldía Álvaro Obregón, ZIP Code 01780, Mexico City, Mexico
• c) Email: legal@azisted.com

You may revoke your consent for the use of your personal data at any time. Similarly, you may revoke the consent you may have previously granted for the processing of your personal data. However, please note that in some cases we may not be able to fulfill your request or stop the use of your data immediately, due to legal obligations that require us to continue processing it. Also, revoking your consent for certain purposes may mean we can no longer provide the service you requested or that your relationship with us may be terminated.

To revoke your consent or limit the disclosure of your personal data, please submit your request via the following email address:

legal@azisted.com

You may also use this address to request information about the procedure and requirements for revoking consent or limiting the use and disclosure of your personal data. Such requests must include the following information:

• Full name of the requester

• Phone number of the requester

• Phone number of the requester

• Signature of the requester

The response to your request will be issued within 20 days from the date it is received and will be communicated via email.

This privacy notice may be modified, changed, or updated due to new legal requirements; our own needs related to the products or services we offer; our privacy practices; changes to our business model; or other reasons. We commit to keeping you informed of any changes via email and/or through our website. However, you may also request information to confirm whether the notice has been modified by emailing:

legal@azisted.com