QUALITY POLICY

The Quality Policy is the set of guidelines that govern the actions of individuals in the fulfillment of their work and in the assistance services we offer to Users on a daily basis. We understand our Quality Policy through the following: PRINCIPLES AND VALUES FOR COMPLIANCE WITH AZISTED QUALITY:

Personal, professional, and occupational growth: At Azisted, S.A. de C.V., we understand that each of our collaborators plays an active role in the growth and expansion of the company. Our corporate philosophy commits us to ongoing support for all collaborators in their personal, family, and professional development, which will undoubtedly contribute to achieving work-related goals.

We are fully aware that goal achievement, transparent methods of measuring results, and practices of respectful coexistence have led to and will sustain Azisted’s current leading position, together with the strong collaboration of Integral Group Solution ("IGS").

Service excellence: We measure service excellence from four key perspectives: customer satisfaction, commercial differentiation, assurance of commercial recommendations, and the fulfillment of the requirements of all interested parties. We apply management controls and certifications that guarantee service excellence.

Ethics and professional integrity: Our honesty and transparency generate credibility, trust, recommendations, and commercial loyalty from our clients.

Business competitiveness: We are a consistently competitive company with the highest standards wherever we operate. To achieve this, we work carefully to identify client needs, understand the specific objectives of our sponsors, and address the unique characteristics of each market.